Idle customers get a full 18-month risk-free sleep trial on all of our mattresses. Because we think you deserve to find your perfect mattress, no compromises.
How Our Risk-Free Sleep Trial Works
1. BUY IT
Pick your perfect Idle Mattress from our market-leading range of gel foam, hybrid and latex mattresses.
2. Try it risk-free
Sleep on your brand new mattress for up to 548 nights - the longest sleep trial period available anywhere.
3. keep it or return free
If after the first 30 nights of your trial you wish to return your mattress, just let us know and we will pick it up free of charge.
4. RETURNS GET A FULL REFUND
We will repay you the full amount you were charged as soon as we receive it. No hidden fees, no restocking costs - unlike other mattress brands.
Free returns are available anytime between nights 30 and 540.
Expert Reviewers Love Us
8.5 / 10
“The IDLE Double Sided Hybrid has some advantages over other competing models. For one, the flippable design can extend the bed’s lifespan to a considerable extent; using each side with equal frequency will ensure the best product longevity.”
8.9 / 10
IDLE Sleep takes on longevity with their dual-sided mattress with advanced comfort foams and high-end coils to keep you sleeping comfortably for years to come.
10 / 10
“One of my favorite things about the Idle Latex bed is its bounce, which could be great for those of you in search of some solid buoyant support.I also like that it sleeps cool, a great feature for anyone who tends to overheat at night.”
10 / 10
“The IDLE Sleep Latex Hybrid is a beast of a mattress that’s supportive, comfortable, and very very nice. It even has one unique feature that you don’t find on a lot of beds: you get the option to pick the firmness level of each side of the bed….we have no shortage of good things to […]
*Some Professional Reviewers May Receive Compensation When Customers Learn About and Buy Idle After Reading a Review On Their Site
Finance Offers From $9 Per Month
0% APR also available
Free Shipping Covid 19 delivery
White glove delivery with safety in mind.
Free shipping and returns on every order in the US.
If you decide to return your mattress, speak to us via our LiveChat box or email us at [email protected]. We will help you coordinate the best option for returning your Idle mattress, which will be either by donation or a local disposal. If you financed your Idle with Satisfi, give us a call to review the Terms and Conditions for returning your mattress. We do not take refunds on any Idle accessories.
2. Do I need to pay to return my Idle?
No, we offer free returns. We will help to coordinate the best option for returning your Idle mattress, which will either be by donation or a local disposal.
3. Can I exchange my Idle?
Exchanges are performed by returning the original mattress through our returns process, as mentioned in the question above. It’s then up to you whether you would like to purchase a replacement before receiving your refund for the return. If your Idle is damaged, please give us a call and we’ll work with you to find a solution.
4. Do I need to keep all the original packaging materials?
No you don’t. If you want to return your Idle, please speak to our Customer Success team and we’ll work with you to get your mattress locally donated or disposed of.
5. How do returns work with White Glove Service?
Idle provides free shipping and returns to your front door. White Glove Service fees are non-refundable once your order has been processed. White Glove Service may be cancelled, with these charges refunded at any point prior to the order being processed at our warehouse. This can take anywhere from a few hours up to a full day. Once all items have been delivered and set-up by our White Glove Service provider, if you don’t love your Idle, you can return it at any point prior to your trial period running out – we will give you a full refund and process the return.
6. What happens if I damage or stain my mattress during the trial?
If your mattress gets damaged from regular use that would be considered normal wear and tear we’ll be happy to assist you in a return. However, physical abuse or damage to the structure and/or cover material, including but not limited to burns, cuts, tears, liquid damage or stains will not be eligible for return.